Shipping & Policies

Welcome

All Order is the continental U.S. placed by 12/17 should arrive in time for Christmas.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

All Order is the continental U.S. placed by 12/17 should arrive in time for Christmas.
Each piece is hand made, hand-painted and there is a only 1 to 2 molds for each piece. These are not mass produced!! Please allow up to 7 days to ship, however in most cases items do ship in less than 3 days. If you need the item by a certain date please let me know and I will do everything I can to accommodate.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

I guarantee complete satisfaction with every piece. In the rare event that something is not satisfactory please contact me and I will exchange or refund. I can only refund the original purchaser, I will only exchange items received as gifts. Items that have been shipped internationally or buyer error returns/exchanges will have a shipping charge.